Privacy Policy

You can contact the Data Protection Officer of the Ministry of the Interior of the State of North Rhine-Westphalia by email at @email or via the following address:

Ministry of the Interior of the State of North Rhine-Westphalia
Data Protection Officer
Friedrichstraße 62 - 80
40217 Düsseldorf
Telephone: 0211 871-01
Fax: 0211 871-3355

To exercise your rights as a user with regard to your personal data, please contact the Ministry of the Interior of the State of North Rhine-Westphalia by email at @email or in writing at the address given in the Legal Notice.

You have the following rights with regard to the personal data that concerns you:

• right of access,
• right to rectification or erasure,
• right to restriction of processing,
• right to object to processing,
• right to data portability.
   

You also have the right to lodge a complaint with the State Commissioner for Data Protection and Freedom of Information of the State of North Rhine-Westphalia (www.ldi.nrw.de). You may contact the State Commissioner for Data Protection and Freedom of Information of the State of North Rhine-Westphalia by email at @email or via the following address:

State Commissioner for Data Protection and Freedom of Information of the State of North Rhine-Westphalia
P.O. Box 20 04 44
40102 Düsseldorf
Telephone: 0211 384 24-0
Fax: 0211 384 24-10

Note on data protection

Personal data is collected when you use our information services. This is necessary for technical reasons in order to guarantee you all of our website’s functionalities and the security of our site (legal basis is Art. 6 (1) sentence 1 lit. e GDPR).

The purpose of processing is to fulfil the tasks assigned to the North Rhine-Westphalia Police by law. The legal basis for the processing of personal data is derived from Section 3 (1) of the Data Protection Act of North Rhine-Westphalia (DSG NRW) in conjunction with Article 6 (1) (e) of the General Data Protection Regulation (GDPR), without prejudice to more specific legal provisions. Accordingly, the processing of personal data is authorised if it is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Controller. If you have consented to processing, the data processing is based on Article 6 (1)(a) GDPR.

Protocol or log files

The NRW Police website is hosted by ]init[ AG für digitale Kommunikation.

]init[ Aktiengesellschaft für digitale Kommunikation
Köpenicker Straße 9
10997 Berlin
Telephone +49 30 97006 0
Fax +49 30 97006 135
Email: @email
www.init.de

Each time the website’s content is accessed, data is temporarily stored there in so-called protocol or log files, which may allow identification. The following data is collected each time the website is accessed:

• Date and time of access,
• name of the internet service called up, the resource called up and the action used,
• the query made by the client,
• the amount of data transferred,
• a notification as to whether the request was successful,
• the IP address and port of the accessing computer, and
• client information (browser, operating system).

This data from the log files is used to defend against and analyse attacks on the portal and is stored for up to 48 hours directly for, and only accessible to, administrators. After that, it is only available indirectly via the reconstruction of backup tapes and is permanently deleted after six weeks. 

Citizen service, e-mail and consent

We offer you various access options to make contact with the NRW Police – via contact forms or by using email addresses. When you contact us by email or via a contact form, the data you provide must be stored so that we can respond to your request.

Should you use these methods of contacting us, entering your personal data is expressly voluntary and – if you are over 16 years of age – the storage and processing of your personal data associated with your entry is with your consent (legal basis is Art. 6 (1) sentence 1 lit. a in conjunction with Art. 8 (1) GDPR). Persons under the age of 16 should not transmit any personal data to us without the consent of their parents or legal guardians (legal basis is Art. 8 (1) GDPR). We do not request personal data from children or young people. We do not knowingly collect such data.

If you contact us directly via email, we ask you to note your consent in your email.

For enquiries via email or contact form, the following data may be stored:

• Salutation,
• surname,
• first name,
• email address,
• street,
• house number,
• postcode,
• town,
• telephone number,
• subject,
• your message,
• timestamp,
• user, 
• IP address.

We only use the personal data you enter for the purpose you have requested and only within the state government or the authorities, departments and institutions commissioned with the respective service.

We delete personal data that we receive by email or contact form as soon as storage is no longer required for the purpose being pursued by you or in connection with the administrative processes triggered by it and the applicable retention obligations (Annex to the File Regulations for the Division of the Ministry of the Interior and Municipal Affairs of the State of North Rhine-Westphalia (AktO); Circular of the Ministry of the Interior and Municipal Affairs - 51 - 17.05 - dated 25 July 2016). 

Use of cookies

The website uses what are referred to as “cookies”. Cookies are small text files that are stored on your computer and saved by your browser. They are used to make our website more user-friendly and effective for you.

You can prevent the use of cookies by setting your internet browser so that it does not accept cookies. However, you can also specify in your browser whether you wish to be advised about the setting of cookies and only allow cookies in individual cases, or whether you exclude the acceptance of cookies in certain cases, or in general. You can also activate automatic deletion of cookies when you close your browser. How you do this depends on your browser.

Web analysis

This website uses the web analysis service Matomo. Matomo uses cookies that are stored on your computer. These files do not cause any damage, but allow us to analyse your use of our website in an anonymised form. The information collected by the cookie is stored on our server. Your IP address is anonymised before it is saved so that it can no longer be traced back to you. The information obtained will not be passed on to third parties.

If you do not agree to your data being analysed and stored, you can prevent this by deactivating the following check box. In this case, what is called an opt-out cookie is stored in your browser that prevents your usage data being stored. However, if you delete your cookies, the opt-out cookie will be deleted as well and hence needs to be reactivated the next time you visit this website.

Sharing of personal data

Data that has been logged when accessing the NRW Police’s Online Police Station or collected for a special service will only be passed on to third parties outside the state government

• if we are obliged to do so by law or by order of a court or public prosecutor or 
• if disclosure is necessary for legal or criminal prosecution in the event of attacks on the state government’s internet infrastructure.

However, we would like to expressly point out at this point that the use of social media that can be accessed via this website – with prior consent – may also involve the transmission of personal data. 

Social media

Data protection in social media is important to NRW Police. You should therefore read our social media data protection information before using the links to the police’s social media offerings.

General information on data protection

In the course of enhancing the website, changes to this Privacy Policy may become necessary. Hence we recommend that you re-read this Privacy Policy from time to time.

General information on data protection may be found on the website of the State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia: www.ldi.nrw.de

We would like to point out that operators of third-party websites linked to from the portal may collect and analyse the data of visitors to these websites.
You can find the legal notice here.