SVG
Police NRW
Answers to your most important questions
As a rule, the emergency call is answered by the control center of the locally responsible county police department. On the highway or at area borders, it may happen that the emergency call is answered by the control center closest to the area. This control center then takes over the information from the responsible control center. The information is forwarded electronically without any loss of time.
By the way, it is not possible to dial the emergency call 110 with a prefix.
Couldn't find a suitable answer to your question?
Our colleagues in your local police department will be happy to help you.
If in doubt, always dial the emergency number 110!
You notice a suspicious person, but you are not sure if it is a burglar, for example? Do not be afraid to call the police. Even if it is a mistake, you will not incur any costs or disadvantages. The police depend on your tips.
Couldn't find a suitable answer to your question?
Our colleagues in your local police department will be happy to help you.
If you need police assistance: Dial the free police emergency number 110!
For the police to process your emergency call quickly and efficiently, some information is very important:
- Who is calling?
State your name. - What has happened?
Briefly describe what you observed. - Where did it happen?
Give as much information as possible about the place where something happened. If you do not know exactly where you are, a smartphone or car navigation device can help. - When did it happen?
Be as specific as possible about the time, or period, of the event. - How did it happen?
Briefly describe the sequence of events. - Why did it happen?
Was there anything that preceded it? Are there causes for what happened? - Who is involved?
Give details of the perpetrator, victim and witnesses. If unknown, describe those involved.
Do not end the conversation until the conversation is ended by the police. Depending on the facts, you may be asked about injuries, property damage, or descriptions of people, for example.
You will understandably be very agitated when you dial 911. The police officers on the emergency call are prepared for this and will guide you through the conversation.
Couldn't find a suitable answer to your question?
Our colleagues in your local police department will be happy to help you.
The emergency call 110 is free of charge from all telephones and from all networks!
Couldn't find a suitable answer to your question?
Our colleagues in your local police department will be happy to help you.
If you have witnessed a crime, filing a report via the Internet is possible using a form.
Before you send us your report via web form, please read the following note:
If you wish to submit confidential data or information, please contact your nearest police station.
Important: In case of emergency, always dial the emergency number 110!
To ensure that your criminal complaint or tip is processed quickly, please make absolutely sure that you provide the following information about yourself and how you can be reached:
- Name and first name
- Gender
- Date and place of birth
- Street with house number
- Place of residence with postal code
- E-mail address and/or daytime telephone number
Please describe WHAT happened, WHEN it happened, WHERE it happened, and WHO was involved. If there are witnesses, name them as well.
If you have a specific suspicion of the crime, also provide the data of the suspect(s). If you do not have any data, try to describe the person(s) as accurately as possible.
Describe in detail the course of events with details of place and time. In the event of theft or damage to property, tell us what was stolen or damaged and how much the damage is.
File a report
To file a report, please use only the following link: File a report
Give a hint
If you want to give a hint please use the following link: Give a hint
Couldn't find a suitable answer to your question?
Our colleagues in your local police department will be happy to help you.
- If you encounter a group of people that seems threatening to you (e.g., drunk, rowdy people), it may be a better decision to avoid the group and take a longer route. If it is convenient and seems safer, move to the edge of the crowd to reach your destination. Staying out of the way of a perceived danger is never a sign of cowardice, but demonstrates "common sense."
- When you are out and about, it can be helpful to form a group, looking out for each other and supporting each other if necessary.
- If you find yourself in a situation that is threatening to you, draw attention to yourself by shouting loudly, using "shrill alarms" or whistles, and try to actively ask bystanders to help you. Address the person specifically ("You with the blue jacket! I need help!").
- Try to continue on your chosen path or retreat to safe areas. Safe areas here can include open places of business, public transportation, gas stations, or even cabs. As soon as you feel safe again, notify the police by calling 110.
- Even if you do not see any danger to yourself, but notice threatening groups of people, do not be afraid to notify the police via "110"!
Victims' rights and victim assistance in cases of sexual offenses
Despite all care, people become victims of sexual violence. The experience of sexual violence puts many victims in an exceptional situation. They may be psychologically distressed and fearful of the perpetrator or the reaction of those around them.
Victims of sexual violence have very far-reaching rights. The police are familiar with the topic, trained and particularly sensitized to the exceptional situation of the victims. You will find specially trained police officers in the "Crime Prevention and Victim Protection" department of every district police authority. They will accompany you, be there for you, and give you specific information about professional counseling centers and offers of help.
Before filing a complaint, it may be helpful for victims to seek advice and help from a specialized counseling center for sexual violence. The staff of such a counseling center are bound to secrecy and are not allowed to file a criminal complaint on their own initiative.
Specialized counseling centers can give you further and more in-depth advice, assist you in word and deed, and advise you in deciding whether to press charges.
If, on the other hand, the police or public prosecutor's office becomes aware of the matter, they are obligated to prosecute.
By filing a complaint with the police, you create the prerequisite for the perpetrator to be held accountable and sentenced. In this way, you protect yourself and possibly others from becoming (another) victim of this perpetrator.
More information
- "Object of desire"
Advice and useful rules of conduct so that you live safely, Polizei-Beratung.de - "Information flyer for the violence-free life of women and girls".
State association of autonomous women's emergency calls NRW e. V. - "Sexualized violence"
Ministry for Children, Youth, Family, Equality, Flight and Integration (MKFFI)
as well as women's emergency centers and women's counseling centers and the Federal Association of Women's Counseling Centers and Women's Emergency Calls (bff)."
Couldn't find a suitable answer to your question?
Our colleagues in your local police department will be happy to help you.
If you have been scammed on the internet and would like to file a complaint, filing a complaint via the Internet is possible using a form.
Before you send us your report via web form, please read the following note:
If you wish to submit confidential data or information, please contact your nearest police station.
Important: In case of emergency, always dial the emergency number 110!
To ensure that your criminal complaint or tip is processed quickly, please make absolutely sure that you provide the following information about yourself and how you can be reached:
- Name and first name
- Gender
- Date and place of birth
- Street with house number
- Place of residence with postal code
- E-mail address and/or daytime telephone number
Please describe WHAT happened, WHEN it happened, WHERE it happened, and WHO was involved. If there are witnesses, name them as well.
If you have a concrete suspicion of a crime, also provide the data of the suspect(s). If you do not have any data, try to describe the person(s) as precisely as possible.
Describe in detail the course of events with details of place and time. In the case of theft or damage to property, tell us what was stolen or damaged and how much the damage is.
File a report
To file a report, please use only the following link.
Give a hint
If you would like to inform the police about imminent crimes or dangerous situations (e.g. rampages, suicides, burglaries), please use the following link exclusively.
Our colleagues will contact you personally if necessary.
Couldn't find a suitable answer to your question?
Our colleagues in your local police department will be happy to help you.
Democracy can only function if all citizens participate equally in the formation of the will of the people. With regard to the content of an assembly, the state is not only obligated to neutrality, but is in principle even obligated to protect assemblies of any content against disturbances from the outside. For one of the achievements of the modern constitutional state is in particular the protection of minorities and thus also the protection of minority opinions.
Anyone wishing to hold a public meeting in the open air must notify the competent district police authority at least 48 hours before the invitation to the meeting.
If you wish to report a missing person, filing a report via the Internet is possible using a form.
Before you send us your report via web form, please read the following note:
If you wish to submit confidential data or information, please contact your nearest police station.
Important: In case of emergency, always dial the emergency number 110!
To ensure that your criminal complaint or tip is processed quickly, please make absolutely sure that you provide the following information about yourself and how you can be reached:
- Name and first name
- Gender
- Date and place of birth
- Street with house number
- Place of residence with postal code
- E-mail address and/or daytime telephone number
Please describe WHAT happened, WHEN it happened, WHERE it happened, and WHO was involved. If there are witnesses, name them as well.
If you have a concrete suspicion of a crime, also provide the data of the suspect(s). If you do not have any data, try to describe the person(s) as precisely as possible.
Describe in detail the course of events with details of place and time. In the case of theft or damage to property, tell us what was stolen or damaged and how much the damage is.
Important: In emergencies, always dial the emergency number 110!
File a report
To file a report, please use only the following link.
Give a hint
If you would like to inform the police about imminent crimes or dangerous situations (e.g. rampages, suicides, burglaries), please use the following link exclusively.
Our colleagues will contact you personally if necessary.
Couldn't find a suitable answer to your question?
Our colleagues in your local police department will be happy to help you..
If you wish to file a report, this is possible via the Internet using a form.
If your matter occurred outside of North Rhine-Westphalia, we will forward your report to the responsible police station.
In these cases, however, you also have the option of filing your report directly via the online police stations of the federal states listed below:
Filing complaints online in North Rhine-Westphalia:
Before you send us your report via web form, please read the following note:
If you wish to transmit confidential data or information, please contact your nearest police station.
Important: In case of emergency, always dial the emergency number 110!
To ensure that your criminal complaint or tip is processed quickly, please make absolutely sure that you provide the following information about yourself and how you can be reached:
- Name and first name
- Gender
- Date and place of birth
- Street with house number
- Place of residence with postal code
- E-mail address and/or daytime telephone number
Please describe WHAT happened, WHEN it happened, WHERE it happened, and WHO was involved. If there are witnesses, name them as well.
If you have a specific suspicion of the crime, also provide the data of the suspect(s). If you do not have any data, try to describe the person(s) as accurately as possible.
Describe in detail the course of events with details of place and time. In the case of theft or damage to property, tell us what was stolen or damaged and how much the damage is.
File a complaint
To file a report, please use the following link only.
Give a hint
If you would like to inform the police about imminent criminal acts or dangerous situations (e.g. rampages, suicides, burglaries), please use the following link exclusively.
Our colleagues will contact you personally if necessary.
Couldn't find a suitable answer to your question?
Our colleagues in your local police department will be happy to help you.
The handling of weapons in the territory of the Federal Republic of Germany is regulated by the Weapons Act.
Information on the subject of weapons law, weapons prohibition zones, weapons and prohibited objects can be found here:
If you were satisfied with a police action or the conduct of a police employee, you may inform any police authority informally - in writing or orally.
Likewise, any person, even one who is not directly affected, may contact any police authority informally - in writing or verbally - with a complaint. In any case, you will receive a response.
In a qualified complaint management, your concern will be examined and the further steps necessary to clarify the facts will be initiated.
Your data is collected exclusively for the police operation and is subject to the legal data protection regulations. The disclosure of your data to the disturber of the peace or other persons will not take place.
Couldn't find a suitable answer to your question?
Our colleagues in your local police department will be happy to help you..
Yes, the police continues to record every traffic accident. However, there may be waiting times due to operations.
Couldn't find a suitable answer to your question?
Our colleagues in your local police department will be happy to help you.